Dr. Rick Kirschner is a motivational speaker, communication skills trainer and coach. He has spoken to and done training with some of the world's best known organizations, including Heineken, Kraft , NASA, Progressive Insurance, National Association for Neonatal Nurses, Starbucks and Texas Instruments. He's been interviewed on hundreds of radio and television programs, including CNBC, FOX and CBC. His ideas are found in newspapers and magazines including USA Today, London Times, The Wall Street Journal and Executive Excellence.

Dr. Kirschner is a faculty member of the Institute for Management Studies, a thought leader with Athena Interactive and CanDoGo, and adjunct faculty at Southwest College of Naturopathic Medicine.

Dr. Kirschner is an author and coauthor of numerous books, audio and video programs, including the audio/video all-time bestseller, 'How To Deal With Difficult People,' the McGraw Hill International Bestselling book, 'Dealing With People You Can't Stand,' the entertaining ebook sequel 'Dealing With Relatives,' the book 'Life By Design,' the book, 'Love Thy Customer,' and the comprehensive communication training program, 'Insider's Guide To The Art of Persuasion.' His new Hyperion book, 'How To Click With People: The Secret To Better Relationships In Business And In Life,' is in bookstores now. Learn more at http://howtoclickwithpeople.com