Doc O. Friedman
Executive Director
Global Headquarters (OPS)
“ "It's always impossible - until it's done." A common quote by Doc O. Friedman when referring to the 4 minute mile, and many of her seemingly impossible business feats of success. ”
Originally known as the IT, sales/marketing coach for NGO's and small to medium size businesses, IHGS is now more widely known for their "Business Development and High Ticket Sales" expertise around the world.
Cited in major media including yet not limited to;
ABC, Fox News Channel, CBS News, NBC, and many others; Powered by artificial intelligence and divine inspiration - The Institute of Higher Global Studies, specializes in pioneering and developing cutting edge technology, business development, copy writing, c-suite executive education and training, and legal services - including mediation, arbitration, and negotiation solutions. IHGS - "Making the impossible possible - in business!"
ORIGINAL BIO BELOW WHILE THE FIRST EVER IN ALABAMA HISTORY, DIRECTOR OF UNA'S HUNTSVILLE, AL ORGANIZING GROUP...
Peace and Sport Ambassador Pope Friedman is known for Making the 'Impossible' Possible." Ambassador Pope Friedman is said to bring others up to a higher vibrational level, that they may - achieve lifelong dreams be it in business, sport, entertainment or otherwise - yet always what most may have otherwise thought impossible."
Senior transformation leader in business as well as being a specialist in such areas of contact center transformation and technologies as business process outsourcing, and the impact of social media on the contact center. Recognized and sought after thought leader, spiritualist, metaphysician, subject matter specialist and project manager with over 30 years experience across multiple industries including sales and marketing, health billing and claims processing, telecommunications and media & entertainment.
With considerable experience in call routing and IVR design, recent focus has been upon the contact center enablement of social media strategies, as well as brand protection/risk mitigation approaches using contact centers and social media.
Senior and highly respected world platform speaker, minister, metaphysician,
and a very seasoned consultant in several of the fields of contact center operations, sales, marketing, information security, international affairs, business development, management and technology with over 25 years experience across multiple industries including celebrity sponsorship and event coordinator, motivation and uplift services, technology, utilities, telecommunications and healthcare.
A renowned world thought leader, writer, seminar developer/presenter and keynote speaker at a variety of call center events across four continents. Has conducted training for over a thousand call center managers in numerous countries on the most effective methods to manage call center environments. Frequently quoted in trade journals and the author of many white papers and industry-related articles in contact center industry publications.
Notable Background Information
"H.E. (former) Peace Ambassador O. Friedman, was the first ever United Nations Affiliated Director of its kind in their area - of the entire 70 years the UN had been in existence, by the year 2016 for Huntsville, Alabama. Greatly saturating the UN mission locally and world-wide before returning to the UN to assist other NGO's and UN Affiliated entities with day to day business, leadership, and technical needs.