Suzanne Dewees
Customer-Support Manager
“ Suzanne plays a variety of roles, including customer-service agent, tech-support rep, and benefits administrator. ”
In 1998, Suzanne answered a newspaper ad for a bookkeeper/receptionist position at Networks & More, which was on the cusp of launching its K12USA division. Excited by the prospect of working at a startup, she left her job (and the long commute) at a Princeton-based construction company, just in time for K12USA’s 1999 debut.
The company grew quickly, and so did Suzanne’s responsibilities—she now juggles a variety of roles, including customer-service agent, tech-support rep, and benefits administrator. Over the years, she’s cultivated an excellent rapport with K12USA's clients, who appreciate her wit, quirkiness, and troubleshooting skills.
A potato fanatic and wine buff, Suzanne also enjoys the outdoors, “dancing like nobody’s watching,” and road-tripping to New England. But her happiest moments are as a “homebody” in Matawan, N.J. with her first-grade sweetheart—and now husband—Thomas, and their menagerie of pets: Chihuahuas Ripper, Fang, Beast, and Banshee and Lily the cat.
When not goofing off with her family, Suzanne likes to indulge her creative streak—give her some art supplies and she’s likely to knock out a cool drawing or finger painting.