Kristy Kieda

Client Services Account Manager

Client Services

 Ms. Kristy Kieda joined YourAreaCode in early 2011.  

Business professional attending Master's of Business Administration at Cornerstone University while pursuing professional development goals and looking for opportunity to expand my skills and build on my experience.

Adept in Community Management through social media such as Facebook, Twitter, WordPress, blogging and getting a message out to the community.
Certified in Microsoft Word, Excel and Powerpoint 2008 by the Kent Intermediate School District Continuing Education Program

Client Care Specialist
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Privately Held; Marketing and Advertising industry
March 2011 – Present (1 month)

Helping clients integrate their businesses with digital marketing and social media.
Social Media and Marketing Strategist
Grand Rapids Young Professionals
Marketing and Advertising industry
August 2010 – Present (8 months)

Community Manager and Board Member
The Ohio State Alumni Club
Marketing and Advertising industry
June 2008 – Present (2 years 10 months)

Organize volunteer and networking opportunities for Ohio State alumni living in West Michigan.
Participate on cross functional team to identify and establish goals and expectations for alumni club.
Formulate strategy to update traditional communication to digital web and social media networking while managing both the print and online marketing strategy for the club.
Manage Twitter, Facebook, and LinkedIn accounts to keep alumni and community partners updated.
Freelance Writer
Self Employed
Marketing and Advertising industry
February 2008 – Present (3 years 2 months)

Freelance writing, social media, public relations, and marketing strategy. Copywriting and editing.
Kristy has 1 recommendation (1 client) including:
3rd Terry G.
Volunteer Ambassador
Boys & Girls Clubs of Grand Rapids Youth Commonwealth
Nonprofit; Nonprofit Organization Management industry
February 2010 – August 2010 (7 months)

Volunteer Ambassador for the Boys & Girls Clubs, planning the Summer Soiree to raise funds for Camp O'Malley to continue the tradition of sending kids to camp, regardless of income level.
Event planning, donor and sponsor solicitation, and getting the word out for a great cause!
Associate Brand Manager and Copywriter
IonX Holdings
Marketing and Advertising industry
July 2009 – May 2010 (11 months)

Formulate, implement and evaluate marketing programs for IonX Holding product lines.
Development of communication materials for IonX Holdings product lines.
Participate on cross functional teams to launch new products and marketing campaigns.
Monitor and evaluate marketing programs' R.O.I. and industry trends to formulate recommendations for new product launches and marketing campaigns.
Writing and editing articles, copywriter for promotional materials and brochures, and online publications.
Kristy has 1 recommendation (1 manager) including:
3rd Tadd M., Web & Design Manager/Marketing Project Manager, Ionx Holdings
Substitute Teacher
Professional Educational Services Group
Education Management industry
February 2008 – November 2009 (1 year 10 months)

Manage Classroom activities and multi task efficiently.
Utilize communication skills and use clear directions to meet deadlines.
Employ problem solving and conflict resolution skills set daily
Bar Supervisor
The Blackwell Inn
Hospitality industry
August 2005 – October 2007 (2 years 3 months)

Providing excellent guest service, problem solving and conflict resolution, developing new training manual and procedures to maximize efficiency
Kristy has 1 recommendation (1 client) including:
Kristy Kieda
Client Services Account Manager
Client Services




3230 Broadmoor SE
Suite C
Grand Rapids, Michigan
United States

Areas of Expertise:
Client Services
Client Relations
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