Lori Saitz is a nationally recognized expert in using gratitude to boost client retention & increase referral business. She is the founder of Zen Rabbit and works with busy professionals to make it easy for them to keep more of their clients for longer. The company ships customized Gratitude Cookie packages and other special thank you gift products on behalf of customers worldwide.

Lori’s reputation for going above and beyond on behalf of her clients is well known. She has more than 20 years of experience in marketing and communications. Immediately prior to launching Zen Rabbit, Lori worked as a radio personality in the West Palm Beach and Treasure Coast markets.

Lori is the author of a free Special Report called “The Little Known Secrets of Gratitude and Reciprocity and How They Can Positively Super Charge Your Profits!” which is available at www.GratitudeProfits.com. She also writes articles for WomenGrowBusiness.com and posts semi-regularly on her own blog, RabbitRouser.com.

Lori is currently a member of the executive women’s organization, Success in the City and has been a member of the Executives’ Association of the Palm Beaches and Executive Women of the Palm Beaches. She was the latter organization’s New Member of the Year in 2005. She has served as a pre-GED teacher and an adult literacy tutor and is a strong proponent for increasing literacy worldwide. She is a past president of a local Toastmasters International chapter and studied with professional speaking legend Bill Gove.

Shortly after graduating from American University in Washington, DC, Lori resumed her interest in fitness and joined a gym. It was there that she met her husband of 16 years. After 15 years away, they recently moved back “home” to Arlington, Virginia with their cats, Panther and Karma.