Mike brings to the table over 20-years of hospitality and leadership experience. With a background as a General Manager, Internal Auditor, and Task Force Team Manager in charge of special projects, Mike understands what it takes to build a team that delivers world-class service. His specialty is transforming troubled hotel operations into top performers by going to the root cause of deficiencies, then strategizing to improve, and motivating team members to deliver their very best.

Most recently, Mike has worked with Hilton Worldwide, consulting with General Managers and coaching them to inspire and motivate their teams to reach their full potential. In conjunction with this role he facilitates the Guest Loyalty and SALT modules of the Hampton GM Leader Program, and gets tremendous satisfaction in shaping the minds of the future leaders of the hotel industry. Prior to this role he served as the face of the Brand to the mid-Atlantic region of more than 100 hotels.

With experience in more than 10 hotel brands with Hilton, Marriott, IHG, and Choice, Mike understands the relationship dynamics between franchisee and franchisor. His proven track record in delivering results that expand market share and increase customer satisfaction comes with a passion for success.