Souvik Majumdar
Chief, Customer Success
“ Souvik is the Customer's blue eyed boy - solving problems & exceeding promises. He feels integrity is his best angle. ”
Souvik is responsible for Customer Success at GroSum - Employee Performance Management SaaS. GroSum manages employee performance through flexible Reviews, 360 feedback & rewards. It helps to build employee trust through process fairness & transparency resulting in enhanced employee engagement, performance improvement and organizational alignment.
Souvik is an alumnus of IIT Kharagpur & IIM Lucknow. For over 11 years, he served clients globally in Product Management, Consulting & Marketing roles.
Responsibilities: India, Products, Operations, Marketing, Sales, Support