CHARISSE KOSOVA, Manager of Intercultural Training, designs and develops intercultural curricula and manages IOR’s international training team. In addition, Charisse facilitates face-to-face and virtual programs focused on intercultural communication skills, building multicultural teams, and developing strategies for addressing the challenges of the global workplace.

Charisse has lived and worked in the US, Morocco, Japan and the UK and in Ethiopia as a child. In London, she led work exchange department for an international education organization. In Japan, she provided language and cross-cultural consulting for Japanese professionals in the manufacturing industry. In Austin, Texas, Charisse was IOR’s lead trainer for the Motorola Semiconductor intercultural training project. She also developed cross-cultural training seminars for University of Texas. Charisse has spent considerable time in the non-profit sector and was the Training Coordinator at Literacy Chicago; Program Director at Literacy Austin; and a Peace Corps volunteer in Morocco for two years.

Charisse holds a BA degree in Sociology / Journalism from the University of Wisconsin-Madison and Master's in Adult Education from National Louis University, Chicago, and has studied French, Hebrew, Moroccan Arabic, and Japanese. She is certified in several intercultural assessment instruments and is an ASTD certifed Workplace Learning and Performance Coach.