Before he founded NPI in 1987, Roland owned a general contracting company, where he worked for eight years as a general contractor. Prior to that, he spent five years as a property claims supervisor and regional claims manager.

Roland works hands-on with new franchise owners and helps train them on how to operate and grow their businesses. His high energy, willingness to work hard and optimistic outlook are the cornerstones of the success for NPI. His easy manner and family attitude inspire a friendly and close atmosphere at the company.