Jon is probably the most prominent expert in tech-led language and cultural mediation. He has designed some of the leading telephone and video pbx architecture, and the operational services that sit on that technology.
Jon is credited with establishing all elements of the UK's first proprietary automated telephone-interpreting service, and is synonymous with cutting-edge methods of delivering real-life linguists remotely to service users, on-demand.
Jon has 10 years Project Management experience in Public and Private Sector environments (PRINCE2), and exposure to Six Sigma environments. His most recent projects have been based on C++, .NET, Asterisk, Pearl, SOAP and web-services applications; custom CTI deployment and integrated VoIP/PSTN/GSM services.